Costco Optical

RUDE asked for my Costco purchased glasses to be adjusted and she said that the hinges were “compromised”. No other help, maybe like let’s repair them??? She was at the front desk. Very unhelpful. I was at the independence store so it was convenient today. Never again. I always go to the Overland Park location because they are fabulous.

Came in to get a second pair of glasses (1st was from a big name brand place w/ my insurance, already had Rx). Melanie was fantastic, my progressive no line bifocals with all the bells and whistles was literally 1/2 what the big place on the cliff charged. A week later I got them picked up and were amazing, the fit, clarity and crispness were exactly what I wanted in a second pair. Needless to say I'll return with my Rx to have everything lens/frame related done here.

Emma was wonderful!! I had been referred there by my ophthalmologist. I had Lasix in the past and my left eye was under corrected, and I recently had a stroke that took out my vision in my right eye. So trying on glasses was very difficult because I couldn’t see good enough to even pick out a pair. Emma was wonderful. She picked out several perfect options for me and help me decide among them and Explain the differences in all the lenses. She was a bright spot in this whole vision nightmare I’ve been going through. Thank you Emma and additionally, the prices at Costco were amazing. I got two pair of glasses, one with progressive lenses for only $275!!

You Do Not Have to Have A Costco Card for the Vision Center!!!! Bring your prescription, pick your frames. The best part other than it being the cheapest place to get high-quality and designer glasses is, the ALWAYS FREE scratch-resistant coating, and non-glare, progressive, lenses, and if you prefer, transition lenses. Or just get a pair of prescription sunglasses! 2 pair costs less than one pair at any other eye center. No Hidden fees, for real! You'll be happy walking out with much more money saved than anywhere else, guaranteed! YOU'LL NEVER GO ANYWHERE ELSE AGAIN.

I do not recommend. The tech's have no college degree, they mismarked my glasses, I told her that she marked too high, she refused to change, said it needed to be that way per prescription. Needless to say, I got my glasses 3 weeks later to show her she marked too high. She said no refunds, nor redos. It cost me over $270. I will never recommend Costco for eyewear again. No education, just self taught tech's.