Costco Optical

Danielle was absolutely amazing in helping me with some broken frames, replacing lenses, and making me feel comfortable. She's amazing!

Danielle is awesome!!!! I was having a hard day and she was so personable and made me laugh.

Ivan was incredibly helpful with picking out frames. His recommendations were way better than what I picked out for myself and he was very kind and warm amidst my indecision. Everyone who help fit the glasses upon pickup were also very kind and attentive! The negative reviews here seem to be for the optomotrist within Costco, which is independent from the Costco optical department.

I had an appointment today, and was very disappointed with the eye doctor. I felt that he was overall pretty rude to me, a young female, and made multiple comments that I did not believe to be sarcastic but to be unprofessional and not called for.

I got a good Vision exam at Costco and anticipated a good experience with the glasses I bought. The woman who helped me was very nice but she took a bad measurement for where on the glasses to place the bifocals. I had never had this problem in 30 years of wearing bifocals so I didn't even know it could be a thing. I got the glasses and the bifocal placement was so low I had to raise my glasses up to see through them correctly. It didn't occur to me to take them back, I didn't know that was possible. After dealing with it for a few months I found out by accident that I could have returned them and asked them to try again but it was too late. So please take note that there is a return window where you can have a problem corrected rather than putting them in a drawer like I had to do. I went back to Walmart and had the best experience ever!