Costco Optical

Costco Optical is terrible. The reason their lenses are cheap is because they use a cheap lab. I have progressive lenses and the actual spot on the lenses where I can see through is very small causing a lot of blurry areas and dizziness for me. One man helped me years ago who was really good fitting me and measuring correctly. There's a rude, mean woman there now. When I tried to return bad glasses, she refuses. It's not my fault they use a cheap lab. Don't go here.

I had a great experience at Costco Optical. At first, my glasses weren’t fitting correctly, but the staff were incredibly helpful and took the time to fix the issue by helping me get new ones. They were friendly, patient, and made sure everything fit comfortably this time. The quality is excellent for the price, and the whole process was easy and stress-free. I’m very happy with my glasses and would definitely recommend Costco Optical to others.

I recently had a disappointing experience at Carson City Optometry located within Costco. After my yearly exam, I received a new prescription, but once I got my new glasses, I found I couldn’t see clearly at all. They suggested I come in for a follow-up, assuring me that "I should be able to see clearly with the new prescription" and advised me to wait another two weeks. Unfortunately, when I returned still struggling with my vision, I was again told the prescription should work, and I left with glasses that were ineffective. Feeling frustrated, I sought a second opinion at Eyes on Carson, where the optometrist quickly identified that I needed a different prescription. It took mere minutes to determine what was wrong, and after receiving my new glasses, I was finally able to see clearly again. My experience at Eyes on Carson was a stark contrast to my time at Carson City Optometry, where I felt rushed and unsupported. It seems that Carson City Optometry may be either too busy to provide thorough care or lacking in the competence needed to address prescription issues effectively. I highly recommend seeking an exam elsewhere if you want to ensure your vision needs are properly met. Eyes on Carson truly came through for me, and I’m grateful for their attentive and expert care!

The doctor and those who worked there were the best, got me on the right track to get prescription glasses for better vision especially for driving.

Costco Vision charges you $25 EXTRA if you bring your own frames! The lens prices aren't bad, but they get you on the frames. My Optical dispenser at my optometrist's office doesn't charge anything extra if you want to bring you own frames , basically reuse the ones you have. Then they give a discount to the current patients, so the price is cheaper anyway you look at it. Forget Costco when it comes to glasses. Sure, but gasoline from Costco, but NOT glasses!