Costco Optical

The lady who answers the phones for the receptionist is very rude. When I called she said she couldn't hear me and then hung up right away without letting me say anything. I called back and asked is she could hear me and she was very rude and acted annoyed and was snappy towards me. I won't be going here :(

I used to prefer going here. Whoever they hired to answer the phone and make appointments is very rude. I will not be coming back.

Rob was fantastic. My daughters glasses broke, the optometrist is out for the next week,I don’t have her current prescription but he able to fit her current lenses into new frames. They look great, you can’t tell it is a retro fit and was all around really helpful. She can see and we were in and out so fast.

We stayed in Seaside for vacation and my daughter forgot her suction cup for her hard lens - I spent 1/2 day calling everyone and went to every store in Seaside and Warrenton and yet can’t find one . I called emergency and urgent care , they said I have to bring my kid in to be admitted and they will remove the lenses for her . My last hope was Costco vision - I believed the person I spoke with was the doctor, he was so nice and said that they don’t sell it ; however, he’s willing to give us 1 to take home . That was so nice of him to do this for a non patient of his . Won’t forget the nice gesture from this office . Thank you a million time .

I had a mishap while at the beach and stepped my glasses. I brought them in pieces to Costco and Christina managed to put them back together good enough to get me through! Thank you Christina!!! 😃