Costco Optical

Cannot get the office to call me back, very rude demeanor, acts surprised by basic information….. I am shocked by the lack of professionalism in this office. The adjoining department in Costco literally told me to be careful because their office is so grumpy. Woof, they really lived up to that standard. Get new employees or confess that you don’t value customers.

I was eight minutes late and made to reschedule. If you’re coming in from out of town, seek eye care elsewhere. The receptionist was the first rude Costco employee I’ve ever met, which is a surprise.

I have had wonderful service and satisfied with the results of my prescriptions. The staff are always so helpful and courteous.

The receptionist at this place should choose a new career field, one that isn’t customer facing. She is one of the rudest women I’ve ever encountered. The doctor I saw was also incredibly rude and demeaning herself. She increased my contact prescription to the point of me being unable to wear the trial lenses. When I arrived to my follow up appointment, she refused to see me because I didn’t have the contacts in, even though I brought them with me to put on for my appointment. She told me to “wear the trial lenses even if they kill you.” I would never recommend this place to anyone. The doctor made sure to degrade me at any point she got, at both my original appointment and the follow up. Bring in a prescription from a different office if you want to buy your glasses or lenses at Costco.

for the love of god, go to ANY other optometrist. walmart vision center would treat you better. the receptionist is incredibly rude/condescending and I would never have booked here if I knew in advance; judging by the reviews it's not a one-time thing. the least professional behavior I've witnessed in a medical office