The doctor is fine if you don’t have a problem but the follow up is terrible. Front desk / secretaries are rude. I even offered to pay them extra. They said no. And then they wouldn’t let me speak with the doctor. I waited half an hour to try to catch the doctor and she walked right by me. I will never go there again. I recommend you use a different Costco optician. I have had good experiences at every other Costco optician I have been to. Never been treated like this before.
Costco Optical
About
Costco Optical is an optical shop in Bayamon, Puerto Rico, located at Carr Num 2 Km Barro Hato. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames and contact lenses. The practice is in network with 2 vision plans, including Superior Vision and Cigna Vision. Walk-ins are accepted. Call (787) 474-6928 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
Carr Num 2 Km Barro Hato
Pr-2 Km 15.5
Bayamon, PR 00961-3403
Get Directions - Phone
- (787) 474-6928
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Puerto_Rico. Holiday hours may differ.
Reviews on Google 13
Rude staff. Doctor was fine until I lost a contact, and then was ridiculous. She refused to give another, wouldn’t even take money. Completely ignored me. No wonder they only have 2 stars. Wouldn’t recommend this place to my worst enemy.
Horrible. Gave me a botched prescription I can’t use for anything other than throwing it in the trash. Was really annoyed she had to repeat the test multiple times.
I would never recommend getting an appointment with Dr. De La Texera. She’s extremely rude and has no respect for patients.
I give it 1 out of 5 stars. I went to the office twice and received poor service from two nurses. They are unfriendly and impatient, and they don't even make eye contact. I would recommend replacing the receptionist (or nurse). I am not satisfied with their service. I scheduled a second appointment for an eye exam, but they gave me a slip of paper without even seeing the doctor. I live in Isabela and came all the way here for nothing. I didn't like their service.
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