I do not recommend dealing with them; their receptionist is very bad and completely unqualified to handle customers.
About
Costco Optical is an optical shop in Memphis, Tennessee, located at 3775 Hacks Cross Rd. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 4 vision plans, including Davis Vision, Superior Vision, Spectera and Cigna Vision. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (901) 214-0052 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
3775 Hacks Cross Rd
Memphis, TN 38125-2302
Get Directions - Phone
- (901) 214-0052
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 11
I have continuously been impressed with my service at this Costco Optical. I recently had my prescription sunglasses adjusted to later find out they were actually damaged, frames and lenses. However, the staff was extremely helpful, already reimbursed me for the frames, and we are currently in the process (updating my prescription) for new lenses which they are taking care of. Melissa is a staff member that has been very reliable and understanding through all of this. I WILL NOT go anywhere else for my glasses-needs, they have been remarkable!!!!!
HeeJin was so helpful and kind. She helped me find the perfect frames for both everyday glasses and sunglasses. She not only was knowledgeable about the frames and lenses, but she was very personable, making it an enjoyable experience!
Melissa was great! Took the time to make sure everything was perfect. I went to Costco because I had recently been to a retina specialist and he recommended Costco for both the exam and glasses. You can’t beat the price at Costco either.
Every time I come here the line is insane and employees are avoiding customers as much as possible. If you forget to take a ticket you have to begin the waiting process over again. If it wasn't one of the few places that accepts my vision insurance I would never order from here.
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