I spent 2 days trying to make an appointment. The front desk person rarely answers the phone and there is not a voicemail to leave a message. When I did get a person in the line, she was so rude and just transferred me to yet another number that just rang and rang . I called the 1-800 number for them and finally I booked the appt for Monday. Well, today , the office called to confirm my appt. And said they don't take Medicaid. Well, I got their number and name from Medicaid itself, she said they don't take Medicaid. So , a week later , I still don't have my exam or glasses. My advice, go to someone that cares about customers.
Richard Buck OD
About
Located at 7706 Winchester Rd Ste 105 in Memphis, TN, Richard Buck OD is an eye doctor and optical shop serving the Memphis area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam and contact lens fitting. VSP, Superior Vision and Spectera are among the 7 vision plans accepted. 7 doctors are listed here, including Richard Buck, OD, Alexis Grycko, OD and Christopher Clarke, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (901) 752-1551 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
7706 Winchester Rd Ste 105
Centennial Commons
Memphis, TN 38125-2399
Get Directions - Phone
- (901) 752-1551
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 5:30 PM |
| Sunday | 1:00 PM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 5
Bad Customer Service (Front Desk). Please teach your staff some listening skills and ask them not to hung up the phone on your potential customers.
Dr. Buck is the only eye Dr. who has gotten my glasses prescription correct. He listens to all of my eye problems .
Great visit during snow. Dr West & Staff 👍🏽
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