Costco Optical

Sam is a superstar! I had difficulty choosing glasses and she proactively asked me if I needed help - and did a fantastic and impressively quick job finding a pair suitable for my face shape. I would have been there for an hour if not for her. Anthony and John were also kind.

Ordered my prescription glasses here and they had a variety of affordable styles. Sam was very efficient and I was in and out of there despite it being very busy. Thanks Sam!

I recently ordered a pair of eyeglasses from this location. I feel something wrong when I try it on since my vison was blocked when I look left or right. I compare it to my current pair and a few old glasses and realized that Costco vision didn’t trim the edge of the lens. The edge of my lens is always thick coz of the high prescription. I spoke to few employees over there and they told me its lab doesn’t have such capability to trim the edge but I can return the frame instead of the lens. Why should I keep a lens which would mess up my vision, probably could cause accident in the future?

Every time I have needed assistance, Brittany has been absolutely fabulous! She has a great customer service attitude and is always greeting you with a smile.

I have never had a negative experience at this optical location. Cynthia the manager has been extremely helpful outifitting our whole family and helping us get good deals using our insurance. Good deals on 2 for 1--And I get a ton of compliments on my frames -- people are always super surprised that i got them a Costco. ;) They have always told me my glasses will be in within 10 business days and they always have been. They text you when they are ready.