Costco Optical

Wow, I’m impressed! As someone who has regularly got glasses done at other eye doctors, I didn’t realize how much I could save coming to Costco, as well as what excellent customer service I would receive! After getting our prescription from the eye doctor right outside the store, we wandered over to the optical department and Luan helped us! He was extremely patient and took the time to explain everything to my mother and I. He even spoke Vietnamese, which helped my mom feel more comfortable with the process. We ended up only spending half an hour there and spent 10% of what we spent last year at a different eye place 🤯 So pleased with my experience here and would highly recommend!

Excellent customer service. Rosemary and Yelena are amazing in their knowledge, professionalism, kindness, and willingness to help. I am so thankful for their guidance in choosing my first pair of reading glasses. They went above and beyond, and I would recommend them and the Costco Vision Center. The selection of frames have great prices too.

Giving a very low rating because the quality of their progressive lens is terrible! Extremely blurred peripheral vision. No way I can drive or even walk wearing the two pairs I bought. I asked if they had different levels of progressive lenses for quality and I was told they only offer top quality. What a joke. Returning both for a full refund. The lady was very nice but I would never buy glasses there again. Very misleading. Going back to Walmart where I got my last pair.

My Rx behooves me to get specialty lenses (mostly for vanity because I don't want to wear coke bottles), which cost a lot of money. I'd never considered buying glasses at a Costco Vision Center until a couple weeks ago. They had a surprisingly nice selection of frames for big guys like me at very reasonable prices so that was a good start. And then I was surprised by how inexpensive the specialty lenses would be. I ended up paying less than half of what I normally pay for a pair of glasses. Plus, they came in earlier than anticipated and were well-crafted. In the totality of this transaction I engaged with 3 different opticians and found them all to be helpful, knowledgeable, and professional. Overall, it was a very good experience and I'll be turning to them for my eyewear needs from now on. Note: I did not get my Rx from the opthalmologist located in this store. I recognize they are independent from the Costco Vision Center so my review completely excludes him/her/they.

Always great for my contacts and lenses and the best prices too. They we're recommended by my optometrist and I've been using them for over 15 years. Sometimes they are short staffed, but they have been professional, helpful, and awesome! I appreciate everyone in the vision center!