The doctor is fine if you don’t have a problem but the follow up is terrible. Front desk / secretaries are rude. I even offered to pay them extra. They said no. And then they wouldn’t let me speak with the doctor. I waited half an hour to try to catch the doctor and she walked right by me. I will never go there again. I recommend you use a different Costco optician. I have had good experiences at every other Costco optician I have been to. Never been treated like this before.
Costco Optical
About
Located at Carretera Pr2 Km 15.5 in Bayamon, PR, Costco Optical is an optical shop serving the Bayamon area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. VSP, Davis Vision and MetLife are among the 3 vision plans accepted. The optical carries 36 frame brands. Walk-in visits are welcome. Call (787) 474-6930 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
Carretera Pr2 Km 15.5
Hato Tejas
Bayamon, PR 00961
Get Directions - Phone
- (787) 474-6930
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Puerto_Rico. Holiday hours may differ.
Reviews on Google 13
Rude staff. Doctor was fine until I lost a contact, and then was ridiculous. She refused to give another, wouldn’t even take money. Completely ignored me. No wonder they only have 2 stars. Wouldn’t recommend this place to my worst enemy.
Horrible. Gave me a botched prescription I can’t use for anything other than throwing it in the trash. Was really annoyed she had to repeat the test multiple times.
I would never recommend getting an appointment with Dr. De La Texera. She’s extremely rude and has no respect for patients.
I went and the staff was very friendly; in short, I highly recommend Dr. Elsie, she's excellent.
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