Costco Optical

The Opthamologist for this location was very helpful and apologetic for the long wait, though we expected it because we were just fitted inbetween appointments. She gave sound advice on a retna tear and we were able to get it all fixed with a specialist before it became a detachment. Thank you for your great care.

Some of the reviews here are misreported for the independent Doctor of Optometry next door. I have always received superior service here. Just had Bruce adjust my two year old glasses and I am thoroughly satisfied. Great service, amazing prices and quality. I will keep coming back.

Today I had my eye appointment checked for the first time in a long time since I was little. So I was clearly not very knowledgeable on what the whole process is. Everyone was lovely especially when I got to pick out my frame and lenses, but the doctor was horrible. So I have to rate it low as thats sorta a crucial part of the place. The doctor, she was talking down, impatient and never showed any ounce of kindness towards me, making me feel stupid. Just felt like I was wasting her time, nearly walked out. I hope if someone is thinking of coming here with uncertainty with what they're wanting checked I don't recommend coming here. As she won't be patient with you about it.

I got new lenses there and one lense was .50 off of what my prescription said. I had to wait 2 weeks for them to fix it. Now I can’t read out of that lense except if I tilt my head way back and read out of the very bottom of my lense and don’t move my head. I’ll never get glasses from Costco again. Whoever makes them must be drunk all the time. I’ve noticed too that nobody from Costco responds to these reviews.

I paid $170 for a pair of glasses that was very similar to what another place was asking $700 for. The person who helped me was super helpful. They explained why the first frame I chose wouldn't work well on me due to how the frames sat on my nose. They proceeded to help me go with my second choice (which were actually cheaper frames, so I know they weren't trying to upsell me). I could just tell they knew what they were talking about. They talked me through the whole process, and it's the first time in a long time I've been completely happy with a glasses purchase. Last time I spent $500 at Eyeglass World out of pocket with insurance. This time I spent $170 at Costco out of pocket for essentially the same features WITHOUT insurance. I understand others have been giving bad reviews, but I'm guessing they have no idea how bad the glasses industry can actually be. If you want a cheap price, go to Costco. If you want an experienced person to help you choose frames, go to this Costco. Also, the optical department is not the same as the optometrist as Costco. A lot of people have been giving reviews for the optometrist. The optometrist is where you get the exam. The optical department is where you buy the glasses. I came in with a prescription, so I don't know how the optometrist here is. But the actual optical department where you buy the glasses? They're a godsend. If I could give 6 stars I would.