I had the time for my appointment wrong and showed up late. This was my fault but the 2 ladies at the desk were dismissive and rude. Honest mistake on my part but these 2 need to retire! Dr Moore is awesome I have been seeing him since I was a child, he needs better office staff. After years of using Crater I won’t be going back! Do better ladies!
Crater Vision Center
About
Crater Vision Center serves patients in Petersburg and the surrounding part of Virginia from its office at 3333 S Crater Rd Ste 2D. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP, EyeMed, Davis Vision and Spectera (11 plans in total). Care is provided by Mark Moore, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (804) 732-3937 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3333 S Crater Rd Ste 2D
Petersburg, VA 23805
Get Directions - Phone
- (804) 732-3937
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:30 PM |
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 10:00 AM – 2:00 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 5:30 PM |
| Saturday | 10:00 AM – 2:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 58
I have been going to Dr. Moore for as long as I can remember. I have some unique eye issues and he stays right on top of it and if I need to go to a specialist, he sends me. Crater Vision is also amazing with their prices. I have been to other places that over charge for everything. Crater Vision helps me to navigate my insurance to use my benefits as best as possible. The office staff is amazing and works magic to get everyone appointments for this high demand practice.
Dr.Moore has been, by far, the best optometrist I have ever dealt with. He is very kind and I believe he actually cares about his patients. There’s a lot of people that complain about the front desk but I’m there for the doctor and I haven’t had a bad experience with the front desk at all.
I missed my appt and when I called to apologize and reschedule the woman who I spoke to was not pleasant at all. I will not be calling back. If I could give no stars for the terrible attitude for the phone interaction I would. Looking at some reviews seems to be a common compliant.
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