Crystal Vision Center

I don't know when I've ever had a company go so far out of their way to help me with a problem. So often the insurances have been issues for me, which took awhile to understand without getting upset, but the staff here dug in and got it solved. Which I'm very grateful for. Friendly, helpful place. I know it takes time to get glasses made through labs, I've had this with every place I've gotten glasses, so this was no different. The doctor and staff were so kind and helpful. This will be my regular spot!

I went to the Bethlehem location for my exam , and then the Walnutport location for my glasses because i live closer to this store . From the start i was so pleased with the professionalism of the entire staff! The manager even went above and beyond to open the store for me after hours to choose my frame ( which is so beautiful) because that was the only time that worked for me . So professional and kind, and the Doctor was absolutely lovely ! I found my new forever company for my complicated prescription!

These people exhibited the utmost professionalism and patience. I was visiting here with my wife and overheard their interaction with an amazingly condescending woman with her child. Wow!!! They had to have so much patience with them. When it came to helping my wife with her exam and glasses they were speedy, helpful, and very knowledgeable as well as nice. Makes me feel bad for how the woman treated them. Truly amazing people. I highly recommend this place!!!!

It’s honestly really shocking and surprising seeing all of these negative reviews. I went in the other day for a routine eye exam because I haven’t had one since 2022. Everyone from the staff and Dr were extremely nice and helpful. The insurance made everything a breeze and I was in and out rather quickly. Don’t blame the business and staff if it’s a personal issue and you don’t know what you’re doing. They are there to help. I will continue to support Crystal Vision Walnutport. 5/5

took my 3 kids there. My daughter's glasses can't be used because they hurt her eyes. a problem that was brought into them within the 1st month and has not gotten better. my son's glasses broke- right at the joint. didn't even brother taking them in because i do not want to deal with their front staff. sadly, prior to these experiences- i had recommended to someone else. they had their appt. i went with them to pick out glasses. only for them to be told they couldnt have glasses - they could only get contacts. something they claimed was our insurance's policy. the woman had a head piece on and clearly told us he could not do glasses. we contacted our insurance and surprise ... it wasn't. our insurance tried MULTIPLE times to contact them and no response. go ahead and tell me this didn't happen... you have documentation of the glasses being brought in 1 month in ( or at least should if it was a reputable business... oh wait- you prob don't then ) anddddd i have proof of your lack of reply from my insurance after multiple attempts. point is - find another place if you want quality care.