Custom Eyes

I have been going to Custom Eyes for more than 5 years. It is always a pleasure to walk in. Kevork Tinkjian, the owner, is the nicest person. Immediately focuses on your needs. He is warm and friendly. He listens and then he advises. His selection of glasses is great, and his pricing is better than I have seen elsewhere. I go though because of the staff and Mr. Tinkjian in particular. Simply a very nice experience getting glasses, lenses and eye care from him.

These guys are fantastic. The owner is one of the most friendly people I’ve ever met. He helped me pick out some sunglasses that I really like, and he did a lens replacement for my current glasses in half an hour. Overall, excellent service. If you want to support a local small business, come here.

The customer service representative was extremely rude. I called to ask when my glasses would be available, as it has been 2 weeks and I am traveling soon. He got very combative and told me to take my money somewhere else and he didn’t need my money. I will be going somewhere else with better customer service.

Don't get fooled by the good reviews and recommendations on reddit. I came here for those and highly doubt their creditability after my visit. The doctor insisted to recommend me contacts while I've clearly marked not interested and not needed in the new patient screening form. When checking out, the bill was a surprise because the doctor includes the contact fitting as part of it. When I said I don't need it, the doctor be like "You'll need prescription when you buy contact lens". No thanks, I'm really not interested in them.

Owner was friendly, and happily cut new prescription lenses into my existing glasses for a very reasonable price, all in an hour.