David Aloi OD Next To Walmart

Unfortunately changing my review from 5 stars to 3 stars because I’m exhausted from dealing with the constant back and forth from the Walmart billing department and my insurance because they filed the claims wrong with my insurance and I repeatedly keep receiving an uncorrected bill from Walmart. I know it might not necessarily be the people who work here’s fault and they were all very nice even the doctor who performed my vision exam. Just be weary about getting your glasses and lenses from here because they may bill your insurance incorrectly and and file the claims irreverently. Again the people here were lovely and quite patient and provided pretty great service but the situation with my insurance and the Walmart billing department is quite frustrating. :/

I have been here several times and saw Dr Aloi. He has been very thorough each and every time, and my glasses have always been perfect. He takes his time with my appointment and does a great job

I would not recommend ever going to this vision center. Doctor was great. Very professional and polite. The staff is very unprofessional, misleading with information, and very bad attitude. I have been going to this vision center for almost 15yrs. Every time was the same was the same miserable experience. I was not surprised to see many others customers that go to this vision center feel the same as i do. Also after leaving a review the manager went out of her way to call my phone to question me about the review I left.

If I could give this place 0 stars I would. Took my daughter here and doctor was definitely frustrated….that she couldn’t see (obviously that’s what we are at the eye doctor) and doctor struggled with the exam. Scheduled another appointment to retry. I called plenty days ahead of time (6 days) to reschedule second appointment. They refused to schedule my appointment with my daughters because of “doctors policy”. I have had appointments scheduled together before. Staff rude and doctor does NOT have patience for children. Staff hangs up the phone on you and sits around on their phones when you’re waiting at the desk.

The Dr. Was amazing and very professional. If you need help "Old" Georgia will go out of Her way to help you. Don't let the "Walmart" deter You. They are just as good if not better than anyone in Fremont. 5 star service.