Davis Vision

I had an extremely satisfying experience here. Staff is friendly, accommodating, knowledgeable and helpful. I went here after a disappointing exam and glasses purchase at another eyecare center and I left so relieved and thrilled that my needs were definitely met. The doctor knew exactly what to do to for my eyes and made sure I was completely comfortable with her recommendations and prescription decisions.

I made my appointment the same day. They gave me the last appt scheduled . Thank you so much. All the staff done a great job. For me i am really happy with their service. Thank you. Not even One hr. I finished my eye examination etc. Thank you !!

I came in today with broken glasses, and Joshua was incredibly helpful in finding the right solution. He repaired an old broken pair I happened to have, checked if I was eligible for a new pair, and even searched through all the cabinets for a replacement frame. On top of that, he offered a generous discount—which I truly appreciated, especially with the cost of living being so high. His attention, care, and excellent service made a big difference. Thank you so much, Joshua.

They called and canceled my son appointment without my consent. Stating that I didn’t confirm which I did 2 days ago. I called to speak with someone then call center told me there’s one for today at 2 which I told her my son appointment was at 5:20pm not at 2pm. There’s a reason I placed at the time. I get off at 4pm then she sent me directly to the store which taking longer to be on hold. I got patience but don’t like when I have to deal with this when they have to stop doing it. It’s my 2nd time it happens at particularly this location. I found sooner and later time which why I did the appointment. Now I continue going to Farmingdale location instead of this one. It should be ZERO STAR AT ALL.

I’ve been a loyal customer for over 10 years, but my most recent experience was unacceptable. With the exception of one representative, the staff was dismissive and made no effort to help me find the product I needed. Very disappointing service from a business I’ve supported for so long. I am not a fan of change so I was looking for a specific frame that is no longer able to be ordered Nike 6037. I got my eye exam at another location the Man that helped me instructed me to go to the Vision work In Medford saying they have a Larger stock than them and may have a pair. When I entered the store, I was asked if I needed help I said yes the young lady helped me she said They were not able to order it. I said I understood that the gentleman at the other store said you might have it in stock so I looked on the shelf. I could not find it. I then kindly ask if I could please look inside the drawer for the frame, a gentleman said rudely was in the drawers is on the shelf now being a customer for years I know to not be true. I explained to him that I was not going to remove anything, but I just wanted to see if the frame was there, he got nasty. They got the manager. When the manager of the store came over, she asked me to see the frame without even taking them out out of the case and seeing the model number, she said very dismissive oh yeah, we don’t carry those. My response was I understand you cannot order them, but is it possible it’s in the drawer she said no. I then left the store and explained to them that they lost a longtime customer.