Depoe Eye Center

I can say I am thoroughly impressed with this office! Eye exams always make me nervous but the staff here never fail to make me feel at ease. They're super patient, informative, and overall kind! Dr Laura DePoe was incredibly sweet and professional. The front staff deserve recognition, too! Special thanks to Ms Lisa. She always greets patients with such warm hospitality and shows genuine care.

My experience at DePoe Eye Center of Stockbridge was nothing short of remarkable. I was truly blown away by how incredible the staff were at every part of my visit. The office itself is extremely spacious, cozy, and inviting. My doctor was extremely educated, informative, and very thorough in her examination and recommendations for what I needed. The contacts associate, my pre-exam specialist, and even the check in/check out employees were remarkable and very kind. This is the best eye doctor experience I’ve ever had and I’m glad I became one of their patients!

I have been going to Depoe Eye Center for many years and have been very satisfied with their service. All their staff members are very nice, cordial and helpful. Their doctors are very knowledgeable and take time with their patients. Dr. Laura is very thorough throughout the examination and provides her thoughts and suggestions. She is very easy to speak with and takes time to answer your questions. The staff members in the eyeglass department were very welcoming. They were helpful throughout the process providing their input and recommendations as we search for frames. I would highly recommend to DePoe Eye Center!

The entire experience was awesome; all of the staff were friendly, professional and knowledgeable. The service went by so fast that I didn’t even have to to complete all of my patient forms before I was finished with all of the eye exams. This was probably one of the best experiences I’ve had at any medical related appointment.

While I understand and respect that emergencies happen, I also believe patients deserve clear communication and consideration when their scheduled appointments are affected. I had an appointment scheduled for 11:15. By 11:19, another patient was taken back ahead of me without any explanation. It wasn't until I spoke up and asked why my appointment time had been skipped that I was told an emergency had come up. I completely understand that emergencies must take priority. My concern is not that someone with an urgent need was seen first, but that no one informed me of the situation. A simple explanation and the courtesy of asking whether I was willing to wait or preferred to reschedule would have gone a long way. Instead, I was left wondering why I had been overlooked. Good customer service is about communication, especially when unexpected situations arise. A brief update would have made this experience much more positive.