Dfw Eyes Now

Dr. Abraham has been wonderful in caring for my child’s eye health. He is very knowledgeable, caring, and extremely approachable. He takes the time to listen to our concerns, explain everything clearly, and make sure we feel comfortable with the care and treatment plan. As a parent, it means so much to me to have a doctor I can truly trust with my child’s care. I feel very confident knowing my child is in his hands. The staff has also been wonderful, very friendly, helpful, and welcoming. I highly recommend Dr. Abraham and his team to any parent looking for excellent and compassionate eye care for their child.

The staff was personable and knowledgeable. Dr Fatima was great! Took her time to examine and answer any questions that I had. By far the easiest process ever, from scheduling to the actual exam. I love my new contacts. 🥰

Worst eye experience in 20 years. The initial receptionist was exceptionally slow. After receiving my trial lenses, I experienced a problem and was told to leave the contact in my eye while staff notified the dr. I sat with a partial lens in my eye for nearly 30 minutes as they forgot to tell the dr and passed by me several times. The receptionist asked 4 times which lenses I was buying, after I showed her the box label and Rx, and she still went to the dr to get a new Rx order. She also took several payments before me, despite my waiting ahead of them. I asked for the lenses I purchased to be mailed to my home. The office arranged for them to be sent to the office, instead. ALMOST NOTHING WENT RIGHT.

Best experience i’ve ever had in this specific style of business! I don’t live THAT far but even if i did i’d happily take the extra drive time to come back based on the service here alone 🥰

If I could give a zero I would. Made an appointment online, showed up 5 minutes early and was told they would not honor my insurance, then waited …WAITED …waited! Finally an hour in I asked how long and the kid working there could not answer me. There were still 2 people ahead of me. Never said sorry, no real explanation and big smile from the clerk when I said it was ridiculous to say nothing expect people to pay full fee and wait HOURS for a glasses exam! Go anywhere else …horrible customer service