Douglas J Lavenburg MD

Our family has had the pleasure of seeing Kimberly Bristow for the past 10 years, and every experience has been exceptional. She is always thorough with our eye exams, takes the time to answer questions, and truly cares about her patients. One thing I especially appreciate is how respectful she is of our time. Our appointments are always on schedule, and her office has been incredibly accommodating by scheduling me and my multiple children back-to-back. That level of flexibility has saved us countless trips and made eye care so much easier for our family. If you’re looking for an optometrist who is knowledgeable, efficient, caring, and values her patients’ time, I highly recommend Kimberly Bristow. We are grateful for the excellent care she has provided our family over the years.

Horrible. You can’t call into the office, they have an offsite call center answering the phone. Took them 6 weeks to get me a pair of TRAIL contacts, then they were the wrong ones. Every time I call I can never get a good answer because again they use an offsite call center. Now when I call to get my prescription they can do it electronically. They have horrible costumer service and the office is old and has poor lighting.

Scheduling this appointment so quick and easy. Ashley who scheduled me was very professional, bubbly, gave clear concise instructions/expectations and you could tell she enjoyed her job and thought highly of her doctors.

I had surgery done in their Elkton office. The staff was very professional and welcoming. Everything was explained to me prior to surgery, and as well as every step on the date of surgery. The doctors, nurses, anesthesiologist, etc., were very knowledgeable about the surgery and truly amazing. I don't care for needles nor any kind of surgery, but they had me so calm and relaxed that I wasn't even bothered by the IV. When I was looking for pain it was already done. They made sure I was straight before I left and followed up on my care within a couple of hours after I left. I would definitely go back again and I highly recommend them to anyone needing their service.

This office has really stepped up their game. I'm a nurse and I realize how important it is to be compassionate towards my patients..Mary took care of me and she was so patient and kind. I had been struggling with reading up close and she took her time and now, I don't need reader glasses even though I'm wearing contacts. Dr. Bristow was also kind and she walked me out. In the past I went in and they took care bit yesterday it felt like they cared. Thank you