Dr Christopher Mcgarry And Associates Optometrists

No complaints. The process was smooth and efficient for my eye exam. The dr was focused and worked quickly which I appreciate.

I recently had the pleasure of visiting James River Eye, Optometry for my first-ever pair of glasses, and I couldn't be more impressed with the outstanding customer service and warm atmosphere provided by the staff. From the moment I walked through the door, I was greeted with genuine smiles and a friendly demeanor. The staff at James River Eye, Optometry goes above and beyond to make you feel welcomed and comfortable throughout the entire glasses buying process. Their dedication to customer service truly sets them apart. As a first-time glasses wearer, I had numerous questions and concerns about choosing the right frames and understanding the prescription. The team at James River Eye, Optometry demonstrated incredible patience, taking the time to explain every step of the process and ensuring that I felt confident and informed in my decisions. Their knowledge and expertise were evident, and I never felt rushed or pressured. What truly stood out to me was the personalized attention I received. The staff took the time to understand my preferences, style, and lifestyle to help me find the perfect pair of glasses. Their attention to detail and commitment to finding the right fit for my needs made the entire experience enjoyable and stress-free. The comfortable and inviting ambiance of the store also added to the overall positive experience. It's clear that James River Eye, Optometry prioritizes creating a welcoming environment for their customers, making the process of choosing and purchasing glasses a pleasant one.

I do not understand why they have a low overall rating. I have been coming here for years and very single time I visit for an appointment, everyone is nice, caring, and understanding! I am seen quickly and Dr. McGarry is always thorough and nice. He may be quick with his procedures and visit with you, but I suspect that he has a lot of patients to attend to. Everything goes smoothly when I am there and I am never pressured with anything I don't want to do or with what I can afford. The office is always clean and tidy as well. I definitely recommend this doctor and office!

When you have had a horrible experience elsewhere, you are cautious as to who you will see next for your eyes. I had James River Eye recommended to me by a Facebook friend and I must say this was THE BEST experience I have EVER had at an eye doctor! From the staff when you first walk in, to the front desk girls, to the lady who preps you before the doctor, to the Doctor - I have nothing bad to say, what-so-ever! The doctor was amazing! The girls who helped pick out the perfect pair of frames were amazing and definitely made the experience fun! At the end, we all ended up at the front desk talking about Harry Potter because I stated a few of the frames made me feel like him. Everybody here is so personable and friendly! We shared laughs and I had a smile on my face the entire time I was here. To everybody at James River River - THANK YOU! Keep up the amazing work and customer service!

My wife and I just got our glasses upgraded after three years, and Dr. McGarry and his staff made it a pleasant and easy experience. The staff is friendly and helpful and Dr. McGarry is skilled and his prescriptions are accurate. We got our glasses sooner than expected and the fitting was quick and on target. I requested a custom focal length for my glasses and they're just right, I love them. We've been patients here for a long time and will continue to turn to James River Eye for our vision needs.