The woman (I believe the doctors daughter) is extremely unprofessional and rude! I went before thanksgiving and still have not received my glasses. I felt like I was getting the run around and have had enough! You call the office, they don’t answer but will send you a text message. Sharing screenshots of text messages between myself and the office! Don’t waste your time or money ! No one should be spoken to like this!
Dr M. Morse Michels
About
Dr M. Morse Michels is an eye doctor and optical shop in Drexel Hill, Pennsylvania, located at 2218 State Rd. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 10 vision plans, including VSP, EyeMed, Davis Vision and Aetna Vision. Care is provided by M M. Michels, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (610) 626-4355 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2218 State Rd
Drexel Hill, PA 19026
Get Directions - Phone
- (610) 626-4355
- Languages spoken
- Spanish, Italian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 25
My husband & I had appointments today at 3:00 & we didn’t get out of there until after 4:30, we didn’t even get seen until 4:00. The woman working there was very unprofessional and constantly antagonized my husband which resulted in unkind words but the woman was very unprofessional she should not be working in the public at all. I understand everyone has a bad day but she was very immature and was constantly antagonizing the situation. Whenever he left the room she talked bad about him to other clients and we could hear her on the other side of the door. Very immature, will not be going there anymore. That was an awful experience, not because of the doctor but that woman.
Don't go to here. Anywhere else will be better. Three visits, two different pair of glasses, and neither corrected my vision properly. His response: a shrug and, "What do you want me to do?" He also prescribed glaucoma medicine with serious potential side effects but a second opinion by a good doctor confirmed it was not necessary. The optician tried to push me in to glasses that were outside of my budget and it took me three refusals and a threat to go somewhere else for her to give up. Just go somewhere else.
They do have more glasses frame than my last place, BUT the people are horrible!! The doctor is weird, rude, and uninformative. He wants people in and out of his office quickly, so he can make more money. The doctor tricks people into buying more expensive things, and the staff force you to buy things at their place. The staff doesn’t know what they are doing. They mess up often and need you to beg them to get whatever should be offered in a responsible place.
Dr Michels is great! I have nothing but positive feed back for the entire office. The staff always goes above and beyond to accommodate my daughters appointments with my busy work schedule, and are always so kind! Cannot give enough positive feed back about Dr Michels & Staff! NEVER one time has the doctor/office let finances compromise my daughters treatment. Time after time they work with me and my family to ensure we have the best possible treatment, we are so grateful to have found such honest and thorough professionals!
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