Staff needs to get their act together a bit more. Came in for exam and purchased glasses. Called for three days and was told they were on the way and will be ready in a day or so then called again the next day and am told that I still have to pay even tho I paid cash and that the glasses wernt even sent out yet. Reminder this is for my young daughter so she has her glasses for camp. Had to drive 40 mins just for them to tell me it’s a computer mistake. I think the mistake was with Tracey, a receptionist and the computer operator Who incompetently miss placed or just completely didn’t send it in because she was too busy with some employee gossip. She is ill mannered and doesn’t have a place for costomer service. Noted I am still waiting on there correction.
