Dr. Lanciano was rude and tactless. He treated me as though I was half the age I actually am, and demonstrated the kind of patience I’d expect from someone half as old as that. I had early onset floaters in both eyes since I was 17 years old. I learned to get used to them for many years, but I started noticing more and more since 2023. Around mid September of this year, I noticed two new floaters in my right eye. One was fixed in the center of my vision, and the other was located in the periphery of my eye, but was easily the largest one I ever had. It was more shadowy and drape-like than the kind of floaters I was used to. Naturally, I was very stressed and worried. When I arrived, I was open with my concerns to both the nurse and Dr. Lanciano. Despite my inward worry, my tone was calm and my nerves were under control. Simply being in the office had given me some respite from the stress I had dealt with the previous few days. Dr. Lanciano examined my right eye and found some inflammation that he suspected was Uveitis. But here’s where things went downhill. He wanted to perform a test that involved pressing a clear glassy object on to my open eyeball. Despite them applying a topical numbing fluid on to my eye, the object still caused me pain which caused me to jolt back slightly every time Dr. Lanciano tried to make contact. He tried this three times, and became visibly more frustrated with each try. Again, it took a grand total of three tries before Lanciano lost his patience. Mind you, the object was pressed against MY open eyeball. Not his. It wasn’t exactly a comfortable experience. And for some reason, this set him over the edge. A few minutes passed and he sat down to discuss my diagnosis. He said that I’d be better off had the earlier test been successful since I’d know if it truly was Uveitis. But the chance of him attempting to readminister the test was, in his own words, “not gonna happen.” A bitter and begrudging tone right off the bat. He said that I was “too hyper” and he made numerous remarks about the severity of what he percieved to be my stress. But here’s the kicker. He wasn’t saying any of this to me. He was speaking to my fiance…whom I was sitting right next to. Instead of addressing me directly as one adult speaking to another adult, he opted to speak about me to someone else, while I was still present in the room. I’ve never felt so insulted by a doctor in my whole life. While I expressed my concerns to him when I first arrived, I was nevertheless calm and collected. No hyperactivity to speak of. The “hyper” behavior he was talking about, was me lightly flinching three times when he pressed a dense, glassy object on to my eye. Such a non-event is what triggered his attitude. Impatience of this degree is unbecoming of someone with a medical degree. Overall, an insulting, rude, and abysmal experience. Instead of exercising compassion, critical thinking, actual patience, and the common courtesy to address me directly, he treated me like a child and lost his patience over something so trivial. I will not be returning to his office.
