Took my 5 yr old daughter to see Dr. Susan Klemens and she was absolutely patient with her. I think my daughter felt too comfortable that she was being silly during her eye exam. Jackie, who helps with the front desk, is the epitome of great customer service! I’ve met a few who really stand out with going above and beyond to make patients feel welcomed — and Jackie is one of them!
Dr. Susan Tran Klemens, Optometrist
About
Located at 410 Valley Hi Dr Ste 29b in San Antonio, TX, Dr. Susan Tran Klemens OD is an eye doctor and optical shop serving the San Antonio area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, contact lenses, contact lens fitting and pediatric eye care. EyeMed, Davis Vision, Superior Vision and Spectera are among the 15 vision plans accepted. Care is provided by Susan Klemens, OD. It is open 5 days a week. Walk-in visits are welcome. Call (210) 265-1286 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
410 Valley Hi Dr Ste 29b
Ste 204
San Antonio, TX 78227-4610
Get Directions - Phone
- (210) 265-1286
- Languages spoken
- English, Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 256
I recently had my annual eye exam. The examination was thorough and precise. It was noted that I will need cataract surgery and was given a referral and appointment. I truly appreciated the time and care given to me by my provider, Dr. Susan Tran Klemens. She was also very patient with my special needs daughter who has limited communicative skills. She is definitely two thumbs up! Thank you so much.
Absolutely 💯 recommend. Dr.Klemens AND her assistant was patient AND kind!!! Service was also fast even though they were busy.
I had an excellent experience at Dr Susan Tran Klemens optometry clinic. From the moment I walked in, the staff was friendly, professional, and genuinely focused on providing outstanding customer service. The office was spotless, well-organized, and created a welcoming atmosphere. My appointment started right on time, which I greatly appreciated. The entire team was knowledgeable and took the time to answer all of my questions thoroughly. The doctor was professional, attentive, and explained everything clearly, making me feel comfortable throughout the exam. It’s refreshing to find a clinic that values both efficiency and patient care. If you’re looking for a clean, well-run optometry office with exceptional customer service and experienced staff, I highly recommend this clinic. I will definitely be returning for my future eye care needs!
I had a fantastic experience here! From the start, the receptionist was completely transparent about pricing, letting me know over the phone and at check-in that my contact exam would be $70 out of pocket since my insurance didn't cover it. This honesty was incredibly refreshing compared to Stanton Optical, where I was told the exam was $100 dollars and then got hit with $20 membership fee. Dr. Klemens was wonderful. She actually noticed I had a recent eye exam and checked to make sure I wasn't wasting money before proceeding with the contact fitting. She truly cares about her patients, took the time to explain everything, and even tested my vision with a trial pair of contacts which I have never had someone do before. After my past bad experiences elsewhere, I was scared the trials would cost extra, but they were completely free. Highly recommend this honest and caring team!
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