Ms. Carley!!! This one is for you! This sweet lady. Had great customer service, very attentive, patient, and nice!!!! Now a days a pleasant interaction with honest work is hard to come by. My boyfriend and I came in. We weren’t greeted 1st the staff members huddled up in the back didn’t even look up at us. There was a lady sitting at her desk right by the door. She never even turned around. But no worries. I said hello to the entire room. Miss Carley gave eye contact, a sweet hello back, and was already walking towards us. To see what we needed. We only needed our glasses retightened. But she went over and beyond. She was very well educated and informative in such a short visit. However I noticed while she was taking care of us. The staff group huddle made their way to Carley. Now all the sudden the other staff member’s had the time to tune in. No worries, no one was mean peruse. However the lack of customer service from everyone else was completely evident. Ms. Carley is a great staff member to the team and she leads by example. Seeing as how the rest eventually followed suit. That’s a natural born leader. When you do the right thing and others follow. I’m not sure what her ranking position is in the office. But she is well deserving of a raise, a bonus, and a promotion. I love having good experiences. It’s not always on the staff to greet clients. Which is why I had no problem engaging first. Sometimes what you’re looking for has to be given in order to receive. I was nice and inviting. Miss Carley was the only one who responded. She knows a lot about glasses in depth. You learn something new everyday. I appreciate her kind spirit. Showing up to work and putting your best foot forward is half the battle. I hope she continues to grow throughout the company. Making ppl smile as well as getting the job done. Hats off to her and thank you for taking care of us.
