Dunedin Eye Care

I am beyond fortunate to have Dr. Coates as my Primary Eye Dr. She and her staff are absolutely amazing! Dr. Coates is kind, genuine and actually takes time and listens to you. Every question and concern I have had has been addressed. Dr. Coates doesn't treat you as "just a patient." She is extremely knowledgable and if something doesn't seem right she doesn't just let it go, she will look further into it until she is sure that any issue is corrected and that you are seeing the best that you can! Oh, she also has a great sense of humor! Cathy, Taylor and Kay are the absolute best team I have seen working together along with Dr. Coates. All of them are have very impressive backgrounds in the eye profession, are friendly and always smiling. They know you by name, return phone calls, and go above and beyond what I could have imagined. I couldn't ask for a better team of professionals. Thank you Dr. Coates, Cathy, Taylor and Kay for all you do! ADD: although it is difficult to notice from the outside, it is very neat and clean on the inside. Wide selection of glasses including beautiful sunglasses!

Don’t turn a blind eye to the importance of regular check-ups! Dr. Coates and staff are impeccable at their job! Excellent clean office with prompt courteous service featuring an exceptional selection of eyewear. This doctor always makes sure to keep an eye out for her patients!

COURTEOUS, EFFICIENT, PROFESSIONAL, THOROUGH AND TRUSTWORTHY! I called Dunedin Eye Care for information and spoke with a nice southern lady who scheduled my appointment. On 10/14, I was pleasantly surprised to meet her at the office for my initial exam. She handled some of the diagnostic tests before I met Dr. Coates for the other screenings. Afterwards, I managed to walk to my car in the bright sunshine to retrieve my shades, then went shopping at Winn Dixie. Thank you to the team for a great experience!

I had an excellent experience at Dr. Coates' practice and would highly recommend this office to anyone seeking quality eye care. I've been going to this office for the last 4 years. Dr. Coates is both professional, personable, and courteous throughout the entire appointment, taking time to thoroughly explain findings and answer all questions with patience and expertise. The office environment itself is impressive - clean, neat, and well-organized with a tranquil atmosphere that immediately puts you at ease. It's clear that great care is taken to maintain a welcoming and comfortable space for patients. The staff deserves special recognition for their outstanding service. They are genuinely friendly and refreshingly not pushy when it comes to purchasing eyewear in the office, which I greatly appreciated. You never feel pressured to make purchases you're not comfortable with. I want to particularly highlight Taylor, one of the staff members, who went above and beyond to help coordinate a referral to an ophthalmologist when I needed a higher level of specialized care. Taylor's assistance in facilitating this transition was invaluable and demonstrated the team's commitment to comprehensive patient care. Overall, this practice combines clinical excellence with exceptional customer service. The combination of Dr. Coates' expertise, the pleasant office environment, and the supportive staff creates an ideal healthcare experience. I will definitely be returning for future eye care needs and recommend this office to family and friends.

My family and I have been patients of Dr. Coates for over three years now and we wouldn’t go anywhere else! Their work up is thorough and Dr. Coates really takes her time with each patient and never makes you feel rushed. I also really trust the opticians there to guide me in the right direction when it comes to choosing the best frames for me.