Been going to Dr Richmond for years. He is an excellent Dr. Very knowledgeable & concerned. Many reviews said office staff were rude, they do need an attitude adjustment but I go to Dr. Richmond not his staff. just overlook rudeness. Makes me try to be nicer than them. Dr Richmond is so sweet & caring.
East Ridge Eye Center
About
Located at 932 Spring Creek Rd in Chattanooga, TN, East Ridge Eye Center is an eye doctor and optical shop serving the Chattanooga area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 8 vision plans accepted. Doctors at this practice include James Richmond, MD and Carey Dozier, MD. The optical carries 36 frame brands. It is open 4 days a week. Walk-in visits are welcome. Call (423) 894-1453 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
932 Spring Creek Rd
Chattanooga, TN 37412
Get Directions - Phone
- (423) 894-1453
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 4:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 51
Guy at the desk was rude. I have been going there for years now, same insurances all those years nothing had changed at all. He told me I have to pay a copay. I told him my secondary insurance always pays that and he rudely said we’ll see about that. So I go sit down and fill out paperwork and see they have my insurance information wrong on one of them and when I told him (once again he was rude) and said we have the right card now and I told him no same as last year and I told them last year it was the wrong one. I sit back down lady ask me to come up said I have to pay because they could not contact my insurance and they are short staffed and she doesn’t have time for it right now. Then she asked him what time my appointment is I told her it was 10 and at this point it was after my time. She said you can pay it and we will pay you back after they pay so you’ll get your money back. ( in past dr offices don’t give it back the credit you) . I told her I am out of work and I don’t have it so she tried to make me reschedule like my gas and time is worthless I don’t think so chick. I told her I’ll find another dr because they could not treatment I have received today . Never ever again. I will let it be known
Some people are afraid of the dentist; I'm afraid of the eye doctor. The technicians and doctors at East Ridge Eye Center worked patiently with me to ease my (irrational) fears. Thank you for a good exam.
I love Dr Dozier. He has always went above to help me !! He's a great doctor.
My family have been patients of East Ridge Eye Center for several years. Dr. Richmond and Dr. Dozier are considerate, efficient and experienced. Their expertise, to me, matters. I never have a doubt if I have any issue that is eye related. I know I can trust them and their professionalism. Their staff is also courteous, knowledgeable and experienced. Most of their staff members have years of experience. This means a lot to me and my family. We have always had great visits, follow-ups, exams, etc...everything you would want in a provider. We highly recommend East Ridge Eye Center!!
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