Edwards Eye Care

This was probably the best experience I’ve ever had at any doctor’s office across the board and all medical practices. They were so attentive to my concerns and took any extra time to make sure I got what I needed. Dr. Edwards you can tell truly cares and is extremely knowledgeable. The girl helping me pick out eye glasses had to have been the most kind human on this planet. She was so patient to make sure I got what I wanted and extremely helpful. She honestly made my day better and I wasn’t even having a bad day. The front desk women were also inviting and kind. Never thought I’d be raving about an eye care practice, but I’m truly amazed and so thankful I ended up here.

I have been a customer of Edwards eye care for about 5 years now. I can't say enough good things about Ginger Pash at this office. From start to finish, she was an absolute joy to work with — knowledgeable, attentive, and genuinely invested in getting things right. Her follow-through was outstanding; she stayed on top of every detail and made sure nothing fell through the cracks. It's rare to find someone who embodies true customer obsession the way Ginger does. If you're looking for someone who will take great care of you, ask for Ginger — you won't be disappointed! #lovemyglasses.

I have been a customer of edwards eye care for 4 years. I recommended them to anyone asking about eye care. I loved them they were easy to schedule. They took care of my family well. I recommended them to my sister in law to go for her eye exam. She went in and asked about contacts. Their response was that it would be 90$ for an contact exam. My sister in law said that she didn't want to pay that right now she would do that later. After the doctor did the eye exam. My sister in law said can we come back for contacts at a later time for the contact exam. The dr said oh your interested in contacts have you wore them before and she said yes the dr said let me go get the box of free samples. When she was trying to put the free contacts in she couldn't seem to get the left eye contact in. So they sent someone in to help her. When they went to pay for the prescription and the eye exam they had included the contact exam in the price. She paid it not thinking that what they did was shady. I told her to call them and ask for a refund because I thought that they were going to make it right. Instead what they did was double down on their shady decision. They refused to refund the $90 or offer any kind of solution to make it right. They said that because they gave the contacts they had to do an contact exam. Then they said that because the lady came in to help her get the left contact in that counted as the contact exam. We asked could we refund the glasses and they said yes. So instead of refunding the $90 for the fake contact exam they refunded the glasses that she paid for. For shady business decision made and not willing to fix it or make it right in any way. I'm pulling my business from them we got 3 pairs of glasses each year. I hope they see the error in the way they handled this situation and they correct the way they treat their next customer. I will not recommend them after this. Amend: unfortunately I will not be taking my review down. As I was in the office with my sister in law and witnessed everything that happened that day. (Harley Brantley) i do hope yall reach out to her and fix the situation I hate she had to cancel her glasses order with you all. I was so excited for her to finally find a good eye doctor once she moved here and then this happened.

Dr is great. But Ginger knows her stuff. She genuinely loves what she does and it shows.

Edward’s eye care is the BEST. I had to bring my son with me to the appointment and the whole staff made sure he was having a great time. They let him look at my eyes through the machine, brought him treasure box items, the whole works! The front staff is also SO incredibly kind and sweet. Lisa is the best! They went out of their way to make our experience personable and not just an in and out visit. I think the worst part about going to the eye doctor is feeling pressured into buying your contacts/glasses through that establishment, it was not like that here. There was no pressure about buying my contacts through Edwards eye care, they simply told me they wanted to keep me as a happy customer and therefore hoped I would get the best price, regardless of where that was. They ended up having the best price and I was more than happy to order through them. They were also very accommodating with me picking up my contacts and even put them in an after hours box for me to pickup at my convenience. The kindness and hospitality here is amazing. If you’re needing a new eye doctor, this is your sign!! Go to edwards eye care! 10/10 reccomend. :)