Enfield Opticians/Harvey and Lewis

Went there a couple months ago to get new glasses for my disabled daughter. Jackie Spencer in the Enfield office helped her. What a kind person she is. I sat in the back so my daughter could make up her own mind. Jackie took her time and was absolutely amazing. We couldn’t have had a better experience.

The eye exams for my wife and I were fine. But after we picked out glasses, the woman who took care of us either didn’t know anything about insurance or just blatantly cheated us. The price was over $1000 which seemed very surprising since we only paid $250 each last year at a different place.So after some thought decided to cancel our order the next morning. Five minutes later the woman calls back and says, oh I overcharged you by $624. Well I’d like to know when you were going to tell me or were you? Not a good first impression!

I think Dr Devine in Enfield is one of the best optometrists that I have ever seen. She is extremely knowledgeable and answered all of my questions thoroughly. She is truly a lovely person

Here’s My rant…Daysha was amazing start to finish! Beverly has always been spot on and insightful regarding eye care. My issue is IRIS (robot). Not at all in best interest of patient safety amongst a list of things! I opted to use a virtual appointment for my eye exam recently. Until IRIS took over I asked several times to go back to repeat my comparisons for clarity and the robot just moved onto next phase. I finally stopped and said no, this is not accurate and needed that session. I then was given a “human” doctor named Brad. All is did was verify my name and sob and the visit was over. Great way to UPCHARGE the insurance companies and patients. Bottom line, get rid of IRIS. Will only book in person visits going forth - LT

All the staff is super helpful, patient, friendly and professional. Special shout out to Sharraine, she helped my husband and 2 sons pick out glasses that were very stylish. She has a great sense of style for sure! We have been going here for over 10 years, highly recommend this store!