Eye Care Professionals

I can’t say enough great things about our new eye dr. and the entire team! My two boys and I recently had our eye exams here, and from start to finish, the experience was fantastic. The care, professionalism, and kindness we received made all the difference. A special shoutout to Shannah for going above and beyond to take care of us! Making sure the boys were comfortable to helping us find the perfect eyewear (and sunglasses), the attention to detail and personal touch were incredible. If you’re looking for an eye doctor who is knowledgeable, thorough, and truly puts patients first, I highly recommended! Thank you for such a great experience—we’ll definitely be back!

I have been going to this location for years but now it's time to part ways. Twice last week I called to schedule my yearly exam and I was told that hey were unable to schedule me because their computers were down. Apparently they have no no off line forms for when this problem occurs. Then when I did get scheduled the girl did the preliminary testing and placed me in a room . I waited for a long time and the Dr. Never came in. I stood outside the door and the lady told me that the dr was running behind. She could have told me this before I waited close to 40 minutes. She then proceeded to tell me that she didn't know how much longer he would be. He may be a dr. But, my time is just as valuable as his is so I left. I hope they don't think that they are going to charge me or my insurance. It's too far for me to travel to that location anyway. My suggestion is to not use this business for your eyecare needs.

I drove from San tan Valley for a 12:30 pm appointment. I arrived at 12:15 pm so I could get paperwork done before my appointment per their request. At 12:45 pm I still was not being seen so I asked the front desk how long it would be. She said the doctor just started another appointment and there was another person before me. So I said “so an hour behind schedule”? And she said yes I guess so. She asked if I wanted to reschedule after I had driven over 40 minutes to get there. I refused. I will never use this business again. They run over one hour behind schedule. No thanks!

My family has been going to eye care professionals for -20 years and we have never had an issue with the doctors, the staff, the glasses, the wait, anything. They have all been fabulous! I am shocked to read some of the reviews on line and felt I needed to post my family’s experience. We only have good things to say about this practice. I will not be as quick to judge a practice after reading reviews going forward and I feel comfortable saying you are in good hands at this practice .

Pros: Great selection of glasses. Staff is typically very easy to work with and extremely personable. Great warranties. Cons: Their follow-up is terrible. I've gone here for years and not once have they ever called to tell me my glasses have arrived. It's always me calling in and them saying, "Oh, they just came in".