Eye Doctor Inside Costco

Dr. Mulder was friendly, patient and understanding of the issue I ran into at the other Naperville Costco location (ref my review on Tomisch Eye Care). He fixed the problem and so far the new glasses with the correct lenses are working great.

Best experience, ever! I'm so thankful I gave Naperville Eye Care a try. Not only was every interaction with the staff wonderful, but I was also pleasantly surprised to find that I no longer needed to get my eyes dilated to confirm eye health and rule out conditions like glaucoma and macular degeneration, as they have an incredible machine that can capture these images without needing dilation. In addition, Dr. Mulder exceeded all my expectations. My eyesight changed this past year significantly, and I was expecting to need to increase the strength of my Contact Lenses and Glasses, but instead, I was told I need a weaker prescription. Because it was such a drastic change, Dr. Mulder sent me home with a nice supply of sample contacts in my new script to ensure that I'd be comfortable with the new script prior to making any purchases. When the time came to finalize my script, the office emailed it to me, and I was able to purchase my contacts through 1-800-Contacts, as they were offering a 30% off deal for new customers. I highly recommend trying out Naperville Eye Care.

I broke my glasses while traveling and had to use a really old pair as a backup. My prescription was over a year old and expired, so I was in a rush to get a new pair. Luckily, the receptionist fit me in the same day for an appointment that had been cancelled, and I got to see Dr. Lindsaey. She was amazing—super nice and patient. Highly recommend this place inside Costco! Getting glasses was super easy. I just took my prescription and ordered at Costco, plus I got $50 off the second and third pairs. Couldn’t have been any easier!

I went in for an eye exam a few weeks ago for glasses and contacts. I purchased a new pair of glasses. I informed Dr. Mulder I purchased my contacts through an online company. He tried to push some more expensive contacts on me and sent me home with a week's worth to try. He insured me that if they didn't work out I could go back to my online contacts. The contacts did not work with my eyes. I ordered online, the office approved my order and I received my contacts in the mail. Unfortunately I was sent the wrong strength. I corrected all that with the company. New verification needed from Dr. Mulder. This time around he denied the order. I contacted the office and spoke with the extremely rude receptionist. She insisted that they never approved my contacts the first time and they were not going to do it. She even spoke with Dr. Mulder and he said the same thing. She offered for me to come in for another eye exam at full price to find other contacts that they sell that could possibly work out better for me. Dr. Mulder and his office are money hungry, the receptionist is extremely rude and it was an all-around very stressful situation. I will not be going back here. I recommend the vision center at the other location on the 59.

Dr. Andy Mulder, O. D. Has invested in a technologically advanced practice inside the North Naperville Costco location. Not only was it convenient and a well appointed space all of the technology appeared to me to be state of the art and his knowledge and expertise equally state of the art. I appreciated his efficiency and caring in terms of long-term health suggestions and I would feel comfortable recommending anyone to Naperville eyecare. Prices were outstanding and the outside or also knowledgeable and efficient in filling my prescription. To sum it up in six words: great service, great convenience, great price!