Eye Doctor Inside Costco

Update again. Same 7/2026. Ungodly wait. The discount is paid for with your time. This place is unreal. 0 stars- just want lenses… would go anywhere but cost is way higher. New? Would never come here. Awful wait and frames are from 2005. Normally great. Last time it took forever to get help and the person seemed to know about as much as i did about glasses (not much). Update. Advice before embarking on a trip here. Eat before and bring a lunch. Wear comfortable shoes to stand around waiting. Each transaction appears to take 30-45 minutes. If you are 3 down in the queue, be ready for 60 minute or longer wait. Took a star back. Will pay more for speed.

I had a hard time adjusting to progressive eye glasses. I worked with Troy, the manager at the optical shop at Polaris. Troy was very patient with me and eventually we found a solution. I strongly recommend Costco Optical, they are professional and stand by their 100% satisfaction guarantee. They are also much less expensive than other shops.

I saw a female staff at the counter standing alone. I just asked her a simple question did they sell Ray Ban glasses. She yelled at me and asked me to write down my name and phone number.They should put up a big sign stating sign up to ask questions. She was very RUDE. Worst place to shop.

Dr. Ruth was awesome! He really cared about his patients and was very professional to perform my exam.

I didn't have an appointment, but Dr. Ruth was able to see me right away. It was hard to distinguish the slight change in my prescription, and I needed help to correct my new lenses. Dr. Ruth was patient, kind and helped me correct my lenses. They are perfect now. The whole optical department was a pleasure to work with. Very happy customer, thank you!