Eye Health Associates

Excellent service friendly, polite and professional Highly recommended this location in North Dartmouth Massachusetts The check in desk has excellent service.The technicians are thorough answer and explain all tests. My Doctor Allard is excellent and exceptional. She explained all the exams, my results and answered all my questions and concerns. She is the best eye doctor I have ever had. If you want excellent overall service this is where to go for your eye health care. Also the optical center is excellent. The wait time is great The appointment time was fast but doctor Allard,the check in time was thorough and quick. Also the technicians were thorough and time was spent adequately. I would highly recommend the eye health center to all.

At the optical Erika has been person centered, attentive, appears content doing what she does, standing behind products and services, being confident about it, and is kind and reassuring. Each interaction professional and helpful. The end result always a positive impression - very very patient! In addition to, the front desk ladies on the second floor and gentlemen, re my eye exam scheduling needs, are also top notch in providing assistance with care! Kerri assistant to Joshi was excellent, carrying, and I could tell she must enjoy her passion for making a difference in the lives she comes in contact with.

I am writing a review today about the Eye Health Associate's horrible billing department. I have tried every single day this week to call their billing department. I have called more than once. I have called the EHA's office and spoke with a nice lady who was going to email the billing department and ask them to contact me; they did not. Every call I made, I was second or third in queue, was told my wait time would be two minutes. After ten minutes on hold, I was disconnected. You were given the option to leave a message, which I did, but never received a return call. I am surprised that Eye Health Associates would choose to go with a company with such poor standards. Why does it take over a week to try to get through to the billing department to get an error corrected and I still haven't been able to speak with someone. Eye Health Associates really needs to do better. And, when you call the office for help someone needs to be able to help you. I believe these call are outsourced anyway. I would rather have labor or go to the dentist than have to call this billing department again. Gives me great anxiety. It shouldn't be like that. Bad job, Eye Health Associates.

I had a follow up appointment on 05/08/2026 with Dr Kenyan. 3:30 was my appointment, I waited 45 minutes and I couldn’t wait any longer I had to return to work. Still today 05/19/2026 I have yet to receive a called from them to inquire of any concerns they would like to know of how my left eye is recovering. I’ve been going to this place for many years never I experience this unprofessional action from anyone at this Rye Heath Center. They better hope that the Lasik procedure that’s was done on me work and fix my problem. Still a blurred on my left eye. And I’ve been very patient.

Dr.Reis is an excellent Doctor. She answers all my questions and gives me her full attention. Very satisfied. I would recommend her to my friends and family.