Eye Level Optometry

Dr. Ng was very thorough in my consultation, which I haven’t really experienced with previous eye doctors. She took the time to examine my eye health and do my glasses and lens fitting. She told me things about my eye health like eye pressure, etc. that I don’t remember other eye doctors mentioning. It was easy to get new prescriptions and try new contacts.

Dr. Ng made me feel comfortable getting my first eye exam during pandemic times. She is very courteous, Professional, and took the time to answer questions that came up for me during the examination. I highly recommend her if you are looking for a new eye doctor in Noe Valley.

She is hands down the best optometrist in bifocal contact lenses fitting. Contact lenses fitting is pretty straightforward when you are in your 20s or 30s, but once the myopia kicks in, it becomes more challenging to find the right pair of bifocal contact lenses. Dr. Ng is both patient and skilled, and has helped me and my husband in last 10 years to get to a point where our lifestyle is much impacted by my vision change. If you are in your late 40s or 50s and have problems with your vision, you won’t regret seeing her. She is honest and professional, and truly cares to find the best solution to your vision challenges.

I live in Noe and found Dr. Ng on Google. And wow! I really appreciated her thought and care. I went because I wanted contact lenses. I had tried them in the past and had a horrible experience. Dr. Ng not only corrected my vision, but my feelings about contacts! She made sure I was comfortable with them and was willing to sit late into the evening until I figured out how to put them in, as well as take them out without issue. If you want someone who is going to take extra time with you, I cannot recommend Dr. Ng more.

Dr. Ng's indifferent tone and attitude made me feel uncomfortable. This was my first time seeing her, and she acted really annoyed when she asked me questions about my vision. I also felt like she was being condenscending and treated me younger than a working professional. The clinic felt slightly dated and didn't have a bathroom for patients to use. The tipping point for me was at the end, Dr. Ng wouldn't give me my new contact lens prescription because she wanted me to test it out for a week. I mentioned that has never happened to me in the last decade that I've been wearing contacts, and her response was: "I'm a great doctor and if you don't like my practice you can go somewhere else next year." I was shocked by her response. I don't care how great of a doctor she is if she can't treat her patients with kindness and respect.