Eye Site Optometry

Seriously need to get better staff that actually do their job, I called to see if they can tighten my daughters glasses and she asked me when did I get the glasses and I told her I’m not sure maybe a year, instead of checking my information, like she should she said well if it’s over a year we can’t because warranty past a year… so I asked her if she can actually check instead of guessing…. Get staff that do their job properly.

If I could give minus stars, I would give less, don't come here , have cheap materials, and won't honor warranty . Have had 1 pair and have broken twice in 3 weeks now. They refused to fix and accused me of being rough with my glasses . The lenses fell out while I was driving and almost wrecked .

I was denied service and discriminated upon. If you are a person of color and lower income, DO NOT go here. They will dehumanize you and give you subpar service. I WILL never go back to Eye Site Optometry because they will never help me with my eye sight. My first visit was a year ago and the optometrist started an inappropriate conversation with me regarding my ethnic background. She is insensible and does not take responsibility of her actions. The staff there is highly insecure and will refuse service to you if you do not look like them or belong to their race. I was able to get a prescription with a more reputable and professional optometrist and got glasses there. I am so happy with my current glasses. Please be aware of this optometry business. They will harass you and try to make you feel as insecure as them. They DO NOT care about a certain population of patients and will refuse to serve you if you are “perceived” as a threat (taller than 5’0, darker complexion etc). They also close at random times throughout the week and will lock the door during business hours to keep people out. To be honest, they seem very unprofessional for a business running in the year 2019. There are several laws and policies prohibiting such conduct. Maybe there needs to be a change in profession if you are not able to provide quality service to all people. And if you don’t want to serve people like me, post a sign that says “people like me not allowed.” Oh wait, that is illegal! Since the 1960’s that has been illegal. Once again, any women or men of color who are low income DO NOT go to Eye Site Optometry! Essentially, I hope the way they treated me will NEVER happen to someone like me again. That is why I am writing this review. Peace “A Rattlesnake, if cornered will become so angry it will bite itself. That is exactly what the harboring of hate and resentment against others is -- a biting of oneself. We think we are harming others in holding these spites and hates, but the deeper harm is to ourselves.” -E. Stanley Jones

I examined and made eyeglass on 3/18 the staff said eyeglass will have in 2 weeks. Until now I have not received any information and I called the office 2 times and left message but no one responded my question. The service is very bad and I will never come back this office.

Was explained step by step the tests she was going to have me do in order to make sure I got my glasses that I need for driving at night. She has different brands and lots of beautiful frames to choose from . I never thought I'd be excited on having to use glasses . Can't wait to get them . Thank you