Eye Specialists of Escondido

My husband's eye surgeon recommended Dr Kirk for some special needs he is having with his eye. He has been very impressed with this doctor and his knowledge. He comes highly recommended!

I highly recommend Cathleen in the optical department.I have been extremely fortunate to have worked with Cathleen over the years. She is incredibly knowledgable when it comes to eyewear and she goes above and beyond ensure you get exceptional service. She never disappoints.

Beware! There is a problem on the optician side of this business. I have had good experiences with Drs. Kirk and McCafferty and will return to see them, but, like others, the optician side proved to be a scam in my opinion. I had glasses made from Dr. McCafferty's prescription, at the optician portion of the business. At the time the frames were selected. the optician, Kathleen, told me that I could return them within three months if they were not right for me, and that she wanted me to be "completely satisfied" with my glasses. Her statements turned out to be false in my opinion. When the glasses came in, the prescription was wrong for me and the larger lens of the new frames were wrong for me. I was seeing double in these glasses. Dr. MaCafferty then re-examined my eyes without charge and told me that I needed to exchange the frames for smaller ones and wrote a new prescription. However, Kathleen, the optician, said that "complete satisfaction" was limited to exchanging the lenses even though the doctor said the frame was wrong for me, too. Kathleen, in my experience, is more interested in arguing than in living up to her promises and providing customer service. Dealing with her was highly unpleasant when she found out that the glasses did not work for me. I agree with others who have written about this business: the doctors are top notch but when they invite you into the optician's lair, just say no. This business provides expensive glasses that do not work for the customer and the optician, in my experience induced me to buy glasses by making a false promise of "complete satisfaction." Think about it: what would it cost Ms. Kathleen to exchange an unsuitable pair of frames for frames that the customer actually needed and could use. Buying glasses here was a mistake. I had a far better experience with the opticians at Integrity Eye. I do not recommend the optician portion of this business.

I had my eye refraction done a couple of weeks ago from Dr MaCaffrey. The appointment was to tune up a prescription I had refracted at my doctor at Stein Eye Institute I had just 2 weeks prior so I could order my glasses. The refraction Dr MaCaafrey came up with was 20/200. No way! I know what 20/200 looks like. I’ve had eye issues my whole life. After making my complaint about the refraction, I was told that Dr Kirk would review the issue. I just got a call from a Kathleen who told me I either come in and get the refraction they prescribed for glasses or not. Question-why would I purchase glasses to see 20/200 when I see 20/70 with a prescription from my primary doctor. When I posed that question to Kathleen, and asked for a refund, she sternly said, “we performed the examination and you should try the prescription”. You’ve got to be kidding me! Bottom line, DO NOT go there to get your eyes refracted.

Everyone at this place is amazing. Absolutely hospitable and very transparent doctor, staff and optician. This place was recommended to me on Nextdoor. The optician, Cathleen, here is very sincere, honest and helpful. She has helped me a ton with glasses and contact lenses. She is a great teacher and provides appropriate guidance.