Eye Values

I had such a wonderful experience here. From the moment I walked in, Timothy Norris, the manager, made me feel so welcome. He was incredibly kind, personable, and easy to talk to, which immediately helped put me at ease. Dr. Vithushan Nimalan was just as wonderful. He was friendly, patient, and took the time to explain everything without ever making me feel rushed. He has such a calm, easygoing personality that made the entire appointment feel comfortable. As someone who has health anxiety, going to doctor’s appointments can be very stressful for me. This visit was different. Timothy and Dr. Nimalan made the whole experience feel easy, relaxed, and reassuring. I left feeling cared for instead of anxious, and that meant more than I can say. I highly recommend this office to anyone looking for excellent eye care and genuinely compassionate people. Thank you both for making what could have been a stressful visit such a positive one.

Amazing service! I've been a patient at Eye Values since I was a kid and the staff and doctors treat you as family. I won't go anywhere else. There is never a long wait time for glasses/contacts to be delivered , the staff provides excellent communication and if you ever need a repair or just to get your glasses fitted/adjusted they do it right then and there. They have reasonable prices, get you in quickly for appointments and always put the customer first. I have had so many "emergencies" with glasses/contacts and they have always been there and reassured me I would not be without lenses. Tim is also so helpful and always a pleasure to speak to. I wouldn't recommend anyone else!

I can’t say enough good things about Timothy. This gentleman is absolutely phenomenal at what he does. I’ve been to this location several times with different issues, and every single time he’s gone above and beyond to help. His skill set is impressive, but what really stands out is his customer service. He takes the time to listen, explain things clearly, and make sure everything is taken care of the right way. I work in customer service myself with Orkin, so I deal with a lot of people and a lot of problems. Because of that, I recognize when someone truly knows how to take care of customers, and Timothy is one of those rare people. He reminds me of finding a great mechanic or a great exterminator — once you find someone that good, you don’t want to go anywhere else. I actually moved farther away, and I’ll gladly travel almost an hour just to come back to this location because of the service he provides. If you go here, ask for Timothy. You’ll understand exactly what I mean.

The customer service is impeccable. They are attentive and hear your concerns. Have a sense of humor, are kind and considerate. The doctor actively listens, provides insight, is diligent, friendly, attentive and hears your concerns as well. I have taking my son here for years. They are prompt with working with the insurance company to receive your glasses on time if not earlier. Always sharing if there is any problem do not hesitate come right back in. I recently went for an exam as I was long overdue. They went above and beyond to hear my concerns and made the effort for additional testing. Thank you!

Quality Service by the very capable and knowledgeable Dr. Norris. Professional, Friendly Staff are the reasons for this non-biased review. 3/6/26