This is a great place to go for glasses and eye care! Dr. Robert Becker is extremely knowledgeable and cares for his patients. From Lucas and Anna at the front desk to Becky and all of the staff - they are all warm and inviting. I actually look forward to my next visit just to see these great service-oriented people again! Five stars Plus!
About
Eyecare Of Cny is an eye doctor and optical shop in Hamilton, New York, located at 2730 State Route 12b. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 16 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Doctors at this practice include Robert Becker, OD, Joseph Ditota, OD, Sophia Convertini, OD and Michael Sellars, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (315) 824-3453 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2730 State Route 12b
Hamilton, NY 13346-2113
Get Directions - Phone
- (315) 824-3453
- Languages spoken
- English, Italian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 19
The doctor giving the exam was fine, although it felt rushed. That’s the only reason for 2 stars instead of 1. I ordered glasses the same day and was told I would receive a call when they arrived in 7-10 days. That was on January 23, going on 3 weeks ago. I have now called 4 times with no one able to provide any answers at all on the status of my glasses, and simply requesting I call back. I am beyond frustrated with this situation.
We like Dr. Becker and he was great with our child who needed glasses. We had an issue the first time we had to order a pair and were given misinformation and they weren't ordered until weeks after they were supposed to. We went back because our child is younger and was familiar with Dr. Becker, their vision had gotten so bad they have to squint to see anything and have a headache every day...after getting a new prescription from the dr the person working in the office told us they couldn't figure out our insurance but that they would bill them and then send us the remainder but that the glasses should be in shortly. It's been more than a month, my kid still has a daily headache and I've called the office repeatedly and no one can tell me when they will be in or whats taking so long. Today I called again and got told someone would call me back shortly and that was hours ago. I don't recommend going here unless you want to wait forever and get the run around.
Like so many other people that have left reviews, IT WAS NOT DOCTOR BECKER, it was ordering the eye glasses. It took weeks for them to be ordered, and when the finally came in they were WRONG. The wrong prescription, the wrong type (tri-focals, I think...) and now no one will talk to me. We spent over $500 on two pairs of glasses and now I have a couple of lightweight paperweights. I have tried SEVERAL times to get assistance, via email and via phone, and there has been NO RESPONSE. Glasses were ordered in March, so I'm going to assume we are out the $500. Pretty hard pill to swallow.
The office hours are irregular, service is spotty, staff is thoroughly unhelpful. After trying in vain to give my business to a local concern, I finally threw up my hands and went to Visionworks in Oneida. It’s a woman-owned business, great service and prompt handling. I had my eye exam and ordered my glasses the same day. Highly recommended.
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