Doctor was doing exam and his face was touching mine. It’s two businesses in one and so insurance didn’t cover appointment. Lenses and frames weren’t an option because they supposedly didn’t take my insurance. Scheduled appointment online because calling and getting through is a hassle. Wish I would have known before my appointment about the insurance issue. Don’t recommend unless you like your personal space intruded on and not being able to use your insurance and have to pay out of pocket. Opticians weren’t friendly at all. I’m assuming if you’re 60+ they would treat you better. Definitely won’t be returning.
EyeCare Partners, P.C.
About
EyeCare Partners serves patients in Pella and the surrounding part of Iowa from its office at 823 Franklin St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Davis Vision and Superior Vision (2 plans in total). 8 doctors are listed here, including James Else, OD, Wayne Vanderleest, OD and Ralph De Haan, OD. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (641) 628-9225 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
823 Franklin St
Pella, IA 50219-1603
Get Directions - Phone
- (641) 628-9225
- Languages spoken
- English, Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 11:30 AM |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 26
I recently had my1st appointment@Eye Care Partners,P.C.&it was an overall Great Experience! From the time I walked in,throughout the appointment,with the receptionist,techs&doctor,it was a very positive experience throughout,start to finish! I was able to get a appointment quickly,which was greatly appreciated.The staff members were all very caring, knowledgeable&thorough. I highly recommend the eye care professionals@Eye Care Partners,P.C.!
Dr Browne is great. However, customer service and billing is an issue. Was told they took my insurance and I paid my copay at time of service. 4 weeks later, I received a bill for 100 dollars and was told my insurance is out of network. Unless you are paying totally out of pocket anyway, I would go elsewhere.
Staff was very friendly and helpful. Dr. Browne was wonderful. She took the time to explain things to me. She had a lot of compassion, and seemed to truly care about her patients. I would definitely recommend her. She was the best eye doctor I have ever had.
Their billing department is really messed up. They cannot get their act together. For the last three years, we have had nothing but problems not with the doctor, but with their billing.
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