I’ve had nothing but problems with Eyeland in Temple. First issue- I accidentally broke my frames which I paid for replacements out of pocket-they installed the lenses incorrectly. After I asked them to double check the lenses, they said they were scratched. Thankfully they were still under warranty. When my new lenses came in I received a text stating I could stop in to pick them up. Second issue-When I got there (30 minute drive) I was told the tech left for the day and I would had to come back. I found out what the tech’s hours were so I didn’t waste more gas on another trip. The next day I received a text message saying I qualified for 50% off a second pair. When I went to get my new lenses cut and installed I asked about the offer. Third issue-Betty replied, in a rude manner, that I didn’t qualify because I didn’t buy them. When I tried explaining that I purchased the frames out of pocket and the lenses were under warranty, she replied, “we just don’t go giving 60% off glasses” in a bitchy tone. (She said 60% even though I said my text said 50%) As I was waiting all off the staff were discussing crafts, not working. Betty also belched so loud it was disgusting. Buyer BEWARE!
