Eyemart Express

This is the first time I've used an Eyemart Express and I was very pleased. The staff was very helpful and pleasant to work with. I had a tough time finding frames I liked so I ended up getting youth frames since they fit my face better. The frames seem to be good quality and so far I am happy with them. The person I worked with to order my glasses was very knowledgeable and explained the pricing so it was easy to understand. I ended up paying a little more than planned but I got a warranty on the lenses which I believe was worth the extra money. When I went back to pick up my glasses the person who adjusted the glasses did a good job also. I would definitely go back again and highly recommend them for glasses.

I originally went to Eyeglass World where my teenager picked out a couple pairs of glasses. When we went to sit down to purchase, an extremely rude employee told us we cannot purchase the frames because they’re men’s frames and her pupils were too small. I told her that she’s already wearing men’s RayBans because larger frames fit her better and that Midwest did it in August. She said I don’t know how but it can’t be done. I said well it has been done as she’s proof and I guess we’ll go somewhere ride then. She very rudely said K. She was so rude from the get go. I took photos of the numbers on/of the glasses to try and find online but stopped into Optometrist Eyemart to see their selection first. From the moment we walked in we felt so welcome. The women working there was so sweet and accommodating. And to our surprise we found one of the same exact frames from EW here. Numbers and photos matched up yet this pair was in the woman’s section. They had her new glasses ready in under an hour. 11 minutes to be exact and my child has an extreme prescription. So go here! They have great prices and friendly staff. EW are rude and lazy.

The ladies doing the check in for eye exams are very rude and, they don’t know what they’re doing!! They said I wasn’t covered under my husband’s insurance and that they personally called and they told her I wasn’t covered either. I called my Insurance company as soon as I left and they told me I was covered. So I called the eye place back and she decided to talk over me and not listen to anything I said. I just called another eye place and they had no problem finding my insurance and setting up an appointment for me and my daughter!! Do not recommend!

Doctor was so nice in explaining everything and that lady who helped me my glasses was awesome, and welcoming with helping me with adding the extra stuff I need for my main glasses. She also helped with my second pair that I was able to get same day!! I have pretty bad vision and have never been able to get a pair of glasses same day, highly recommend and I’ll be back to get my sunglasses as well

Had an excellent experience here. The Dr was very professional and did a good job explaining what was necessary and what wasn't. The glasses I got are comfortable and well made. Overall very happy with this store. The only critique is they could have a wider selection of men's designer frames.