The Dr's here are very deceiving and can't seem to be very honest. Our first experience a few yrs ago was told my grandson needed glasses and it wasn't covered under his insurance. So had to pay out of pocket. And when we took him back nothing was mentioned that he needed glasses again. Weird! Next thing i took them back for a yearly visit and this time the dr said my granddaughter needed binocular vision theraphy. And again wasn't covered under insurance and out of pocket was needed to get it. So, I found a place to get it done that was in fact covered. Next thing I decided to change Dr's and had their records sent to another office. And the Dr had no mention of needed vision theraphy as she was saying to me and strongly said shes seeing just not seeing you hear me. But in her notes she wrote if her eyes were getting tired and some other bull jive. I don't recommend this place and in my opinion they are trying to pocket money. We won't be back period.
Eyes on Northshore
About
Eyes on Northshore is an eye care practice in Knoxville, Tennessee, located at 2053 Thunderhead Rd. Walk-ins are accepted. Call 865-288-4449 to confirm hours and coverage before you visit.
- Listing type
- Eye doctor — no retail optical on site
- Address
-
2053 Thunderhead Rd
Knoxville, TN 37922
Get Directions - Phone
- 865-288-4449
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 43
Great experience all around. The first phone call to get information was very warm and direct. We saw Dr. Susan for our 3.5 year old. She was lovely, informative and very great with our daughter. Appointment time was prompt. So glad I saw them recommended on a moms group!
Dr. Carter and her staff were wonderful! We have family history of eye disease and she was gracious in answering all my questions. We also enjoyed our experience with Mr. Ken who helped my son pick out his first set of glasses. I highly recommend this practice for your kiddos!
Our family is so grateful for Eyes on Northshore. Dr. Susan is an extremely knowledgeable optometrist who specializes in vision therapy, and she has a special gift for making children feel comfortable and relaxed. I cannot recommend this practice highly enough!
Dr. Susan is absolutely amazing! From the moment we walked in, she and her staff were warm, welcoming, and made my 3-year-old feel completely comfortable. Dr. Susan was extremely thorough with her exam and is phenomenal with children—she’s a mom herself, and it shows. My daughter laughed and played throughout the visit because Dr. Susan made the experience fun for her while maintaining complete professionalism. On the way out, my daughter said, “I had fun at the eye doctor, Mommy!” What truly stood out was how Dr. Susan went above and beyond to help me advocate for my child. She saw exactly what I had been concerned about, which was such a relief after being brushed off by other doctors. Her kindness, dedication, and professionalism have been a huge blessing in this challenging situation. I am so thankful we chose her office and couldn’t recommend her enough!
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