Eyesite

The staff was so ignorant yesterday, I was livid. When I walked in they looked busy so I sat down and waited. One lady asked what I was in for, all I needed was a simple adjustment (something that takes probably less than 10 minutes) she didn't hear me but the other receptionist heard and repeated what I said to the first girl and that was the end of the conversation. I was waiting for someone to walk over and grab me like they usally do but an hour passed and still nothing. In that hour of waiting, two customers got their glasses adjusted before me even though I watched them come in! I never even got seen that day. Even if they did say something and I somehow didn't hear in the quiet room, it's not like the instructions couldn't have been repeated again to make sure I heard. Just ignorant.

The staff here is very accommodating, you almost feel like family! 10/10 would recommend if you live in the Illinois Valley area. If you need glasses for Constellation, they have all the frames ready for you to choose from!

Needed to schedule appointments for multiple kids. The receptionist was so rude. Asked for the name of the first child. Then asked “who are you scheduling for”… what do u mean. (Literally just gave u the name) Then slow talks me… wellllll you said kids as in pleural so I’m assuming you had more that needed scheduled. Yeah , but you didn’t ask me for the next one. You asked who I was scheduling for after I just gave u the name. No thank you. We’ll be trying a different place . Get a new job if you can’t have manners.

Doctors are fantastic! Everyone on the staff was great. I get stressed picking out glasses but they madee it easy and stress free. I actually had fun trying them on. Options were explained and they were very honest about what I needed. I've gotten more compliments on my new glasses than I ever have! Highly recommend!

10 stars if I could, April went above and beyond to help me out, Very much appreciated, thanks you!!