Eyeworks Of Brookhaven

Had the best experience working with Forest. He helped me thoroughly to find the best glasses and lenses as well as contacts! The receptionist Johnya, was very welcoming and helped me when I didn’t have my insurance. She offered me a Groupon that gave me $200 towards frames AND lenses! The best! I will definitely be coming back next year and will be letting everyone know where to go for the their exams and glasses or contacts!

Forest has been amazing throughout my whole process! I have had so many questions since the beginning and hes answered every one without hesitation! Super knowledgeable and friendly. I have tried other places throughout the years, before coming here, and have never had the amazing experience I received at this place! Eye works of Brookhaven is lucky to have an employee like Forest and I will never go anywhere else again!

Forest was perhaps the best customer service person I have ever dealt with. I usually take someone with me to the eye doctors because I can never make a firm decision on frames; however, this time I didn't. I was having a difficult time finding a frame that I was happy with and kept browsing the rows multiple times. While I was looking around, multiple staff members were trying to help me and offered their opinion on glasses and gave me different ones to try on ( which was fantastic- I felt like I brought my friends to the store) . However, Forest blew them out of the water when he actually took the holder and started walking around with me and refused to leave my side until I found a pair that I was happy with. I know I made him stay after the store had closed but he didn't even seem to mind. He kept insisting that it wasn't a problem and that he enjoyed helping me find a pair that I was happy with. He even sat down and kept going over my options until I understood them and could make a decision that worked best for me and not the store's cash register which was so refreshing.

Forest is very patient, professional and nice. He answered all my questions about my contacts and suggested replacing the lenses in my glasses for my new prescription, which I didn't even know was possible. Dr. Miller was very efficient, yet thorough in her examination. I'll definitely be back!

I have been coming to this location for the past few years, and while I love Doctor Rogol, the customer service has gone significantly downhill over these past few years. They used to be so attentive and able to help, and now it takes weeks to hear from them again. It took two weeks to get the call that my glasses were ready, however for the past week I have been unable to get them adjusted and they have been falling off my face. The staff have been understanding but have not been very helpful outside of suggesting to wait another week, bringing my total time waiting for glasses a month.