Eyexam Of California

Five stars for LensCrafters at Fashion Island, and especially for Mindy. We needed glasses for my daughter right before a trip, and Mindy somehow helped us get everything done within two hours. She was so warm, patient, and genuinely helpful from start to finish. She helped us pick out the right frames, gave honest feedback, and made the whole process feel easy instead of stressful. What stood out most was how friendly and thoughtful she was. She did not rush us, she really cared about finding something that worked well for my daughter, and she made sure we left feeling confident and taken care of. That kind of service makes such a difference, especially when you are on a tight timeline. So grateful for Mindy and the team here. This location really came through for us. For more reviews, follow me on social: @ratedbymaryam

I visited LensCrafters / Island Optometry at Fashion Island in Newport Beach on April 25, 2025 for a routine eye exam with Dr. Ghezal Abdali. I was not experiencing any major vision issue and was comfortable with my existing glasses. During the exam, the prescription result showed a major and unexpected change in my myopia compared with my long-term prescription history. Before leaving, I specifically told Dr. Abdali that the result did not make sense and asked her to check again. She rechecked and insisted that my prescription had changed drastically in one year. Because that still did not make sense to me, I sought a second opinion from my long-time optometrist a few days later. That prescription was much closer to my historical pattern. A follow-up exam in 2026 confirmed the same result. The attached chart shows the issue clearly: the April 25, 2025 LensCrafters measurement sharply deviates from more than ten years of prescription history, and then the measurements return to the prior trend. I sent a certified letter asking them to address the issue, but they did not respond. I am now considering further action. Based on my experience, I would not recommend neither this location nor the doctors there for an eye exam or prescription.

Kenzie is always very professional, kind, and welcoming. She has great style and makes the whole experience easy, fast, and simple.

I have been a patient of Dr. Sammy's for a number of years now and she's simply the best. She knows her stuff, she cares, she's kind and explains all issues with my eyes in a thorough and understandable way. I couldn't imagine having to find another optometrist.

I walked in and was immediately assisted by Monique. What a relief to run into a place where someone who is completely friendly and ready to assist. She made effort to make sure I was within the budget. I walked out feeling I was really taken cared of and not dealing with someone truly looking out in my best interest and help me get what I really needed rather than upscaling me with stuff I don’t need. I will definitely be a regular customer here for sure. Definitely worth my trip and time coming here.