Family Eye Clinic At Towne Lake

My experience at family eye care was fantastic! When I broke my glasses, I was worried that I wouldn’t find somewhere that had available slots. I explained to them my circumstances, and they were extremely communicative and fast with their process. While in the clinic, the location was very clean and the staff were very friendly. Ms. Kindyl and Dr. B were very helpful as they led me through my appointment. Ms. Kindyl told me about their new machines and equipment as she help me with my pre-screening, which are all very well kept. Overall a great experience, I highly recommend going here!

I came to this office to have my eyes checked for glasses. I called a few days before to make sure they took my insurance, and they said yes and booked my appointment. When I got there, they told me I had to pay a $39 fee and said my insurance doesn’t cover “materials,” which isn’t true. If my insurance doesn’t cover the eye test or the materials what is it even covering? I drove over 30 minutes just to go here because this was one of the few places that said they could take my insurance, which they really couldn’t. If I knew I’d be responsible for fees and the “material” I would’ve went somewhere much closer to home! The staff were dismissive and didn’t really care. I ended up leaving really annoyed because it felt like a waste of time.

Im new to wearing glasses and was very nervous until Ms Courtney walked me through a terrific experience. She is a walking angle. If your looking for a new eye doctor this is definitely the place to go, ask for Courtney.

My first visit to Family Eye Clinic went well! Front desk staff was very helpful and the service from the techs and Dr B was great!

Love everyone here, the whole staff is amazing!!!! Jessica. Kim, Courtney and Dr B are absolutely wonderful!!