Family Vision Center

Don't go here, the owner tries a lot of slimey tricks to get more money out of you. I came here to get contacts. First the doctor told me my insurance doesn't cover a contacts exam. (It does) I told him I wanted daily contacts because I only wear them once in a while. He pushed me to get monthly contacts because he "doesn't deal with dailies". Then he told me that my insurance wouldn't cover dailies. (It does) Than he said that I would have to pay extra for dailies. He tried to charge me $90 for a 3 month supply, even though my insurance covers up to $250 worth of contacts. Seemed like he was just trying to get extra money from me. Luckily I looked at my benefits before my appointment, if I didn't know what my insurance covered he could have charged me a lot of money. Make sure to double check everything he says, because he has no idea what he's talking about and up charges at every turn.

Was told they took my insurance on the phone. Got to my appointment on time and was made to sit around until fifteen minutes after (mind you there weren’t any other customers there) my appointment was supposed to have begun, rudely spoken to, and then when asked for my insurance and gave it, was told they don’t take it ! A fabulous spot to skip. Save yourself the headache and go elsewhere.

Everyone at Family Vision was really nice and helpful. It was my first time there, so I was pleasantly surprised that they were willing to replace my daughter's glasses with a similar pair, using her undamaged lenses, without pushing a new examination or any other service that would make the fees accrue. I thought the final price was fair and affordable, especially considering that everything was done quickly, efficiently, and hassel-free.

Have bought numerous pairs from family vision center. My experience from beginning to end was flawless. From when you walk through the door and are greeted with a warm a hello, to the doctors thorough exam and huge designer frame selection. This place is truly 5 stars I will definitely be back this summer for some new sunglass.

The WORST customer service EVER!! The lady that sits at the counter is VERY UNPROFESSIONAL, LOUD, AND GHETTO! She comes to work in a bonnet with a wool hat and pajamas! Yes pajamas! She looked like she just rolled out of bed and came to work. I feel when working with the public you should always look PROFESSIONAL especially when working in the medical field. The Dr seems to be scared of her so he says NOTHING about her appearance. She put in the wrong information on my Son's prescription and then got mad because I made her correct it. Please, Please go somewhere else to receive service because this place is very tacky.