Fashion Eyeworks

Man that was on shift was really fast, and professional. He did a wonderful job on my husband’s glasses.

2x couldn't get my eyeglasses fixed in S. FLORIDA from same Business I purchased them from. PAUL R. had them fixed within a week. Next Trip to CBAD,( another issue that N.Broward Florida couldn't help with )...F.E.W., Paul, and his staff fixed it in a timely manner, and he helped to facilitate new Contacts/Sunglasses....both Willingly and Expeditiously.

Great customer service and very fast. Replaced damaged parts on my shades and ordered a new pair of lenses. Will be back for sure.

These folks saved my vacation. My only pair of glasses were forcefully thrown off my face by high winds into the deep part of the water right below Sitting Bull Falls (PSA, always bring a spare on vacation!!) and I'm practically blind, unable to drive or sightsee, without my glasses, and we came all the way from NJ to see the caverns & Guadalupe Mountains. I called that afternoon in a panic, and was told to try coming the next morning to see what they could do. I showed up the next morning and the person working told me the person who makes the lenses doesn't come in until 2pm so we'd probably have to come back in the afternoon. This wasn't ideal, because we had a reservation to see the caverns at 11am that morning, but I was willing to take what I could get. However, after mentioning this, she called the guy back and he said he's on his way and should be able to complete the job in about an hour & a half!! Sure enough, they took down my number and called me back later that morning. I picked up my glasses and headed right for the caverns where we made our appointment, then hit the mountains the next day, without needing to compromise any of our vacation plans. Without these folks, I would've been SOL and the entire vacation would've been a waste, so I'm eternally grateful they were able to help me out so quickly. That is without mentioning that the store is very clean & has great selection of frames. All the employees I interacted with were very friendly & professional. If I lived in the area, I would be a repeating customer & recommending this store to everybody.

Left a pair of my frames to have prescription sunglass lenses made. Called after a week and were told they weren’t ready. Waited a few more days and called, and gal said “gee- they should be ready.” Said she’d call me back, but didn’t. I was leaving NM and called the day I left, asking if they’d found my glasses. Gal was nice, so I asked if she would mail my glasses to where I was going. Never got them, and called to be told “they were returned to us.” I was still traveling, and asked if they’d mail them to me once I had settled. They said yes. I’ve called the store for the past 6 days at different times, an no one answers. No VM, either, which is bizarre.