Fichte, Endl & Elmer Eyecare - Amherst

I had a problem with another provider due to what I believe was their office manager. I was referred to Dr. Elmer and I am so grateful that I was. I spoke to Donna, a 30 year employee who immediately set me up with a luncheon that week (that is mandatory and great). Set an appointment the following week all in one phone call. At that appointment for measurements etc. of my eyes, that examination was much more comprehensive then the one I had with the previous provider. It was never a question that I was going to have the procedure but I felt so much better and confident that I was at the right place due to the interactions with all the staff and I had personally met Dr. Elmer at that point. Of course once he examined me I wanted to have the surgery the next day as I was ready due to the professionalism of everyone. They make it quite easy with extremely specific and easy to complete instructions pre and post surgery. The staff at the Surgery Center was tremendous and I knew I was in good hands and I never had a worry. I had no complications and my eyesight is perfect although for some up close reading of small print I do use cheaters that can be purchased everywhere very inexpensively. I strongly recommend Dr. Thomas Elmer and their staff. Thank you all.

From the first visit to post cataract surgery everybody involved was professional and friendly and they explained everything extremely well. I never felt pressured or uncomfortable. Dr Elmer made me feel comfortable and confident throughout every step.

Dr Endyl is a great surgeon and I felt so comfortable with him performing my cataract surgeries. The employees there are very compassionate to their customers. I will continue all of my eye care with them.

I want to share what an excellent experience I recently had with Dr. Michael Endl and his entire staff during my recent cataract surgery. The entire experience from the receptionist to the nursing staff and everyone in between was exceptional. I highly recommend their services for your visual needs. Bravo to your entire team and Thank you.

The staff was very kind, competent and caring. I want to especially recognize Nicole who went above and beyond to schedule me before my trip and for hand holding me through the process. She is a genuine asset to your practice. The procedure went exactly as I was informed of and so far so good! Thank you Dr Elmer for the work that you do to restore one of most vital senses to us. Aging is a whole lot better when you can see!